Ready to Elevate your IT business?

Support your people on the journey to process & system improvement with a membership to Elevate.

Sick of Searching on Social?

We get it - community is extremely valuable. 

Leveraging the "hive mind" of system experts across social media sources like Reddit, Facebook, Slack, and Discord has been a game changer for IT businesses looking to get to the next level. 

However, at Sierra Pacific Group, we don't just value knowledge and expertise - we also value time. That's why we created Elevate. 

A survey by McKinsey found that employees spend almost 20% of their work week searching for internal information or tracking down colleagues for assistance.

So, we designed Elevate: a curated library of proven practices for IT businesses looking to grow with speed and scale.

With a Membership to Elevate You'll Have Access To:

TRAINING DOCS

training-docs

Comprehensive training documents to help you and your team!

 

GUIDES

guides

Step-by-step instructions on how to perform simple and complex tasks!

 

VIDEOS

videos

Check out our videos, webinars, and tutorials for visual learners!

 

BEST PRACTICES

best-practices

Whether it be industry or experienced based, find out best practices here!

 

Press "Play" for an Overview of The Elevate Site!

  • Provide your people with training & best practices
  • Get inspired by browsing or search for topics 
  • Save content for review later and team collaboration
  • Request documentation or submit a support ticket
FREE ACCESS FOR 7 DAYS 
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Your Resource For PowerShell Scripts

Searching through social platforms can be time-consuming, with no guarantee of finding a suitable script. A dedicated library eliminates the need to browse multiple sites or posts, dramatically reducing the time taken to locate a specific script.

Having a centralized library for PowerShell scripts ensures a streamlined, reliable, and efficient approach to managing and executing RMM system tasks.

FREE ACCESS FOR 7 DAYS 

Submit a support request

You can submit a request for support, administration, or guidance - right in the Elevate platform! Our team will respond to your request within 72 hours or less, and will always take a "human approach" to providing support.

What does that mean exactly? We'll use common sense and critical thinking skills when considering your question, and attempt to respond in the most effective and helpful way possible!

Your Resource For 3rd Party Integrations

Having a centralized library means IT your team does not need to search for integration guides or go through trial-and-error to set things up. 

IT professionals equipped with a library of third-party integration instructions, like Wise-Sync, are better prepared to handle the complexities of modern IT environments, ensuring efficient, consistent, and error-free integrations.

FREE ACCESS FOR 7 DAYS 

Ready To Sign Up, But Have Some Questions First?

How long will I have access to the Elevate Membership Site with my 'FREE TRIAL' subscription?

You wil have access to the Elevate Membership Site 7 days from signup!

After the free trial period, you will have the opportunity to:

  • Keep your subscription to the membership site active, to continue to download, view, and share helpful scripts, policies, and SOPs!

  • Schedule a monthly recurring consulting call for you and your team!

  • Submit unlimited support tickets or admin requests! (yes, that means we can configure ares of your PSA, CPQ, and RMM stsyems)
How often will the site be updated with new & fresh information?

We update the site monthly with new scripts, SOPs, training videos, and policies!

You can also request new documentation be developed by our team if you are looking for something that does not currently exist.

How does This compare to the ConnectWise University and CW Support Team?

We tend to be more responsive (72 hours or less) and provide more relevant information for real life scenarios. 

Since we work with hundreds of IT businesses who use similar products, we have real uses cases and actual success stories documenting te results of our strategies - not just perfect world examples. 

What If I don't find the information valuable after I sign up?

That's what the free trial is for!

These aren't just "Best Practices' -- these are Proven Processes!

If you are not seeing results from implementing thee processes, reach out to us for consulting, guidance, or execution - and we'll guarantee it!

What payment and cancellation options do I have?

You have two options!

We make it really simple to egage SPG when you need to - here are our terms for the Elevate Membership.

MONTH-TO-MONTH: No annual agreement, simply pay month to month and cancel at any time (atleast 5 days prior to your billing date)

12 MONTH COMMITMENT: 12 months of access to our site at a fixed cost, and 12 consulting sesssions for you and your team. We'll schedule a renewal call 45 days prior to the end of your term to explore renewal for another year!

Reach out to a salesperson for pricing!

What if my team needs more help, like hand-on configuration or 1:1 consulting?

That's all included in the monthly fee, unlimited requests!

Once you sign up for the SPG Elevate Membership Site, simply submit a support or admin ticket to support@sierrapacificgroup.com to get started!

Introducing Elevate by Sierra Pacific Group: Your Premier Resource Library

Would you like unparalleled access to a holistic collection of PSA, RMM, and CPQ system Best Practices?

Please use the form to your right to express your interest. By doing so, you will receive FREE ACCESS to our membership site for 7 days.

How Can Elevate's Comprehensive Documentation Propel Your Success?

At Sierra Pacific Group, our core mission is to ensure you achieve success seamlessly and efficiently. With Elevate, we aim to provide resources that empower you to execute tasks correctly right from the outset. Our expansive library features:

Service, Sales, Finance Operations Best Practices

RMM Scripting Resources

Integration Guidelines

Equip yourself with the power of Elevate and redefine the efficiency and effectiveness of your IT operations.