Picon Consulting is now Sierra Pacific Group! Learn more about our recent merger HERE
Get a ROI from your PSA, CPQ, and RMM Systems with Consulting, Configuration, and Coaching
We are consultants, but at one point - we were sitting in your seat.
We deeply understand the fires, chaos, turbulence, or confusion you may currently be experiencing — because we have been there. If you have been saying any of these things, it may be the right time to chat with a consultant and design a solution.
At SPG, we believe that true success is not only measured by short-term achievements, but by lasting impact. Our focus is on creating sustainable solutions that position your organization for long-term growth and prosperity.
Learn more about how we do this for clients by meeting our team and creating an System Improvement Plan!
Terminal B realized their initial ConnectWise Automate implementation couldn’t keep up with their evolved service delivery. Patches failed to implement, alerting was inaccurate, and they’d waste time chasing those false alerts. Without someone to own and optimize their Automate setup, Terminal B would definitely run into these roadblocks over and over again.
“We’re about 18 months into our partnership with SPG. I simply will never stop working with them.” - Greg Bibeau, Managing Director of Terminal B
Do you have administrators on your team who can execute and advise? When an administrative task is delegated to a systems expert who does not have an understanding of the business - small changes can result in big problems.
We help build a culture of continuous improvement with our Virtual Administrative Services.
At SPG, we are committed to doing what's right, while working alongside you and your team to bring your vision to life. Our dedicated consultants are driven by the values our company is built upon. We believe it is this foundation that allows us to find clients success quickly, and build a foundation of trust for future challenges.
We totally get it.
While it's great that you have a proactive mindset and recognize the potential for improvement in your organization, identifying the specific areas where improvement is needed can be challenging. Especially when you are deeply involved in your own operations.
This is where Sierra Pacific Group can provide valuable expertise.
As consultants, we bring an experienced and objective perspective to your business. Our team will conduct a comprehensive evaluation of your current systems, operations, and processes. By gaining a deep understanding of your business, we can identify potential blind spots or inefficiencies that may not be apparent from an internal standpoint.
Once we identify areas for improvement, we work collaboratively with your team to create a plan of action. This includes strategic recommendations, introducing supporting third-party apps, and providing training and education to upskill your team for efficient day-to-day operations.
Our goal is to help you discover and implement a better way of doing things. While you may not be aware of all the possibilities yet, together we can uncover areas for improvement and drive your business forward.